Terms & Conditions
1 Validity towards entrepreneurs and definitions of terms
1.1 The following general terms and conditions apply to all deliveries between us and the customer in the version valid at the time of the order.
1.2 “Customer” within the meaning of these terms and conditions is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity.
2 Conclusion of a contract, storage of the contract text
2.1 The following regulations regarding the conclusion of the contract apply to orders via the web shop: halestronfoods.ch
2.2 If the contract is concluded, the contract will be concluded with the following company:
Halestron GmbH
CHE-354.829.047 MWST
Production
GZL-Nord
Box 10, 11
Industriestrasse 1
4410, Liestal
Headquarter
Auf der Bischoffhoehe 35
4125 Riehen
2.3 The presentation of the goods in the online shop does not constitute a legally binding contractual offer. Only by ordering the desired goods does the customer make a binding offer to conclude a purchase contract.
2.4 When an order is received in the online shop, the following regulations apply: The customer submits a binding contract offer by successfully completing the ordering process specified in the online shop. The order takes place in the following steps:
- Selection of the desired goods
- Confirm by clicking on the “Add to shopping cart” buttons
- Checking the information in the shopping cart
- Pressing the “Checkout” button
- Enter the delivery address and select the payment method
- Binding dispatch of the order
2.5 The customer can correct input errors before bindingly submitting the order or cancel the ordering process by closing the web browser.
2.6 We confirm receipt of the order immediately by an automatically generated email (“order confirmation”). The automatic order confirmation does not mean acceptance of the order.
2.7 Storage of the contract text for orders via our web shop: We save the contract text and send the customer the order data. The terms and conditions can be viewed at any time at: https://halestronfoods.myshopify.com/de/pages/terms-conditions
3 Prices, shipping costs, payment and due date
3.1 The prices stated include statutory VAT and other price components. In addition, there are any shipping costs. The prices at the time of ordering apply (errors and misprints excepted).
3.2 The customer can choose one of the following payment methods: credit card, TWINT, PayPal or invoice.
3.3 If the customer has chosen to pay by invoice, the following provisions apply: The invoice will be sent to the customer by email. It is the customer's responsibility to provide a correct email address with which the invoice can be received or to contact us if the invoice could not be received. The customer then has 20 days to pay the invoice. The payment deadline date is noted on the invoice. After the payment deadline has expired, reminder costs will arise, which will be charged to the customer in addition to the value of the goods. If the customer fails to pay the invoice for a further 20 days after the payment deadline has expired, the case will be handed over to a debt collection agency. The resulting costs will be invoiced to the customer in addition to the value of the goods and the reminder fees. All detailed information about purchasing on account can be viewed here.
4 delivery
4.1 Unless we have stated otherwise in the product description, all items offered are ready for immediate dispatch.
4.2 If the customer has chosen to pay in advance, we will not ship the goods before receipt of payment.
5 Retention of title
5.1 We reserve ownership of the goods until the purchase price has been paid in full. The purchase contract is considered concluded as soon as the goods have been received by the recipient.
6 Right of withdrawal / right of return
6.1 You have the right to return delivered goods within 14 calendar days from the delivery date. In order to comply with this cancellation period, you must notify us before the cancellation period expires that you are exercising your right of cancellation. The deadline is met if the goods are handed over for return to the post office or another shipping company or one of our couriers on the last day of the deadline. Food is excluded from the right of return.
6.2 If the goods are returned properly, we will refund you the total price paid by credit note after checking the goods. A refund will always be made to the payment method used for the purchase. In the event of any refunds from purchases on account, we will refund the amount to the relevant account.
6.3 We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you inform us of your cancellation of this contract.
7 Contract language
As contract language german will be available exclusively.
Terms and conditions as of March 10, 2024.
Imprint
Halestron GmbH
CHE-354.829.047 MWST
Production
GZL-Nord
Box 10, 11
Industriestrasse 1
4410, Liestal
Headquarter
Auf der Bischoffhoehe 35
4125 Riehen
8 Data protection
8.1 The collection and processing of customers' personal data by the seller is explained in the data protection declaration. This forms an integral part of these General Terms and Conditions. Click here for the data protection declaration.
8.2 The customer hereby consents to the storage of the personal data entered by him when using the website. This also applies to the storage of the IP addresses that are transmitted each time the website is used. The customer also consents to the use of personal data to personalize advertisements and product offers placed on the website.
8.3 The customer further agrees that the seller may use the customers' personal data for direct marketing purposes. This includes advertising to customers via email and post.
8.4 By accepting the General Terms and Conditions, the customer confirms the accuracy of the information provided and authorizes Halestron GmbH to obtain all information necessary for checking the order from public authorities, credit agencies and the Central Office for Credit Information (ZEK).
9 Severability clause & reservation of change
9.1 Should individual provisions of these General Terms and Conditions be ineffective or incomplete or should fulfillment become impossible, this will not affect the effectiveness of the remaining provisions. The contractual partners undertake to replace the invalid provision with a permissible, effective provision whose content comes closest to the original intention and the economic purpose pursued.
9.2 Halestron GmbH reserves the right to unilaterally change its general terms and conditions at any time. Regardless, the contract is governed by the General Conditions in force at the time the contract is concluded.
9.3 Different contractual conditions of the customer, namely those which the customer declares to be applicable when accepting the contract, do not become part of the contract. They are only valid if and to the extent that they have been expressly accepted by the seller in writing